Shipping policy
Last Updated: October 13, 2026
At Petalbloomy, we aim to provide a smooth and reliable shipping experience for every customer. This Shipping Policy explains our shipping fees, order processing times, estimated delivery times, and delivery procedures for furniture and home furnishings purchased through our website.
1. Shipping Area
We currently ship to eligible addresses within the United States. Shipping availability may vary depending on the product and destination. Please ensure that your shipping address and contact information are accurate when placing your order.
2. Shipping Fees
We offer the following shipping rates:
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Orders totaling $150 or more qualify for free shipping.
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Orders totaling less than $150 are subject to a $7.95 shipping fee.
Any applicable shipping charges will be displayed at checkout before you complete your purchase.
3. Order Processing Time
Orders are generally processed within 1–3 business days after payment confirmation. Business days exclude weekends and public holidays.
Processing may take longer during holidays, promotional periods, or when additional order verification is required. Orders are considered shipped once they have been handed over to the shipping carrier.
4. Estimated Delivery Time
After an order has been shipped, the estimated transit time is generally 3–8 business days.
The estimated total delivery time is approximately 4–11 business days, including order processing and transit.
These timeframes are estimates and are not guaranteed. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our control.
5. Shipping Confirmation and Tracking
Once your order has shipped, we will send a shipping confirmation email with tracking information when available.
Please allow some time for tracking details to become active after the carrier receives your shipment. You can use the tracking information to monitor your order's progress.
6. Furniture Delivery
Furniture products, including sofas, couches, chairs, and other home furnishings, may require special handling due to their size, weight, or packaging.
Please review product descriptions, dimensions, and delivery details before placing your order. Make sure the delivery address is correct and that the item can be accommodated at the intended delivery location.
If your order arrives visibly damaged, please keep the packaging when possible and contact us promptly with your order number, a description of the issue, and clear photographs.
7. Shipping Delays
Although we make reasonable efforts to meet the estimated delivery times, delays may occur due to severe weather, carrier disruptions, high shipping volumes, incorrect address information, or other unexpected circumstances.
We will do our best to assist you with available tracking information, but we cannot guarantee delivery on a specific date.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping addresses and contact details at checkout.
If you notice an error after placing your order, please contact us as soon as possible. We cannot guarantee that changes can be made once an order has entered processing or been shipped.
Additional shipping charges may apply if a package must be reshipped because of an incorrect address or an unsuccessful delivery, where permitted by applicable law.
9. Missing or Delayed Packages
If your tracking information indicates an unusual delay or shows that your package has been delivered but you have not received it, please check your delivery area and contact the shipping carrier when appropriate.
You may also contact our customer service team for assistance with locating your order.
10. Contact Us
If you have questions about shipping, delivery estimates, or an existing order, please contact us:
Store Name: Petalbloomy
Email: sales@petalbloomy.us
Phone: +1 (586) 802-9778
Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)
Address: 50128 Vinecrest Ln, Chesterfield, MI 48047, United States
Thank you for choosing Petalbloomy. We appreciate your business and will do our best to help your order arrive smoothly and reliably.