Terms of service

Last Updated: October 13, 2026

Welcome to Petalbloomy. These Terms of Service govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to these terms. Please read them carefully before using our website or making a purchase.

1. General Conditions

By using our website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.

You agree not to use our website for any unlawful purpose or in a way that violates these terms. We reserve the right to restrict access to our website or refuse service when reasonably necessary to prevent fraud, address misuse, protect our business, or comply with legal obligations.

2. Products and Descriptions

Petalbloomy offers furniture and home furnishings, including sofas, couches, chairs, and other products designed for everyday living.

We make reasonable efforts to display product descriptions, images, colors, dimensions, materials, and specifications accurately. However, colors and appearances may vary slightly depending on screen settings, lighting conditions, photography, or manufacturing variations.

Customers are responsible for reviewing product details, measurements, materials, assembly requirements, and other relevant information before placing an order.

If a product description contains an error or an item becomes unavailable, we reserve the right to correct the information and contact affected customers when appropriate.

3. Pricing and Product Availability

Product prices are displayed in the currency indicated on our website. Prices, promotions, and product availability may change without prior notice.

Price changes will not affect an accepted order unless a correction is necessary due to a pricing error or as otherwise permitted by law.

If a product becomes unavailable after an order is placed, we may contact you to discuss appropriate options, which may include a replacement, cancellation, or refund where applicable.

4. Orders and Order Acceptance

When placing an order, you agree to provide accurate and complete billing, shipping, and contact information.

After submitting an order, you may receive an order confirmation email. Receipt of an order confirmation does not necessarily mean that the order has been finally accepted or shipped.

We reserve the right to review, refuse, or cancel an order for legitimate reasons, including suspected fraud, payment authorization issues, inaccurate information, product unavailability, or pricing errors.

If payment has already been collected for an order that we cancel, we will arrange an appropriate refund.

5. Payment Terms

Payment must be completed using an accepted payment method displayed at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method. Payments may be processed by third-party payment providers and are subject to their applicable terms and security procedures.

We may delay order processing when payment authorization or verification is incomplete.

6. Shipping and Delivery

Petalbloomy ships eligible orders to supported addresses within the United States.

Our shipping rates are as follows:

• Orders totaling $150 or more qualify for free shipping.

• Orders totaling less than $150 are subject to a $7.95 shipping fee.

Orders are generally processed within 1–3 business days after payment confirmation. Estimated transit time is generally 3–8 business days after shipment, with an estimated total delivery time of approximately 4–11 business days.

All delivery timeframes are estimates and are not guaranteed. Delays may occur due to carrier operations, weather conditions, holidays, incorrect address information, or other circumstances beyond our control.

Please review our Shipping Policy for additional information.

7. Returns and Refunds

Returns and refunds are subject to our Return and Refund Policy.

Customers should contact us before returning an item and follow the return instructions provided by our customer service team. Return eligibility, return shipping costs, and refund processing times depend on the circumstances of the request and applicable law.

If an item arrives damaged, defective, or different from the product ordered, please contact us promptly with your order details and supporting photographs where available.

Nothing in these terms is intended to exclude or limit consumer rights that cannot legally be excluded or limited.

8. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders that have not entered processing may be eligible for cancellation. Once an order has been processed or shipped, cancellation may no longer be possible.

Approved cancellations and any applicable refunds will be handled according to our Order Cancellation Policy.

9. Website Use and Prohibited Activities

You agree not to:

• Use our website for illegal, fraudulent, or deceptive activities.

• Provide false or misleading information when placing an order.

• Interfere with website security, functionality, or performance.

• Upload or transmit viruses, malicious code, or other harmful material.

• Attempt to gain unauthorized access to our systems or other users' information.

• Copy, collect, or exploit website content without authorization.

• Violate the intellectual property rights or legal rights of Petalbloomy or third parties.

We may restrict or terminate access when we reasonably believe these terms have been violated.

10. Intellectual Property

All website content, including text, product descriptions, photographs, graphics, logos, page layouts, and design elements, is owned by or licensed to Petalbloomy or the relevant rights holders and is protected by applicable intellectual property laws.

You may access our website for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit website content without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may use or link to third-party services, including payment processors, shipping providers, analytics services, and external websites.

These services may operate under their own terms and privacy policies. Petalbloomy does not control all third-party services and is not responsible for the content or practices of external websites that we do not operate.

Your use of third-party services may be subject to their applicable terms.

12. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

We handle personal information in accordance with our stated privacy practices and applicable legal requirements.

13. Disclaimer of Warranties

To the extent permitted by law, our website and its content are provided on an “as available” basis. We make reasonable efforts to maintain accurate product information and reliable website operations, but we do not guarantee uninterrupted access or that the website will always be free from errors or technical issues.

Nothing in these terms excludes any product warranty or consumer protection right that cannot legally be excluded.

14. Limitation of Liability

To the extent permitted by applicable law, Petalbloomy will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or the inability to use it.

Nothing in these terms excludes or limits liability where such exclusion or limitation is prohibited by law, including liability for fraud or other non-excludable obligations.

15. Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, or expenses arising directly from your unlawful use of our website, your violation of these terms, or your infringement of another party's rights.

This provision does not require you to indemnify Petalbloomy for losses caused by our own unlawful conduct or for liability that cannot legally be transferred to you.

16. Governing Law

These Terms of Service are governed by the laws of the State of Michigan and applicable federal laws of the United States, without regard to conflict-of-law principles, except where mandatory consumer protection laws require otherwise.

Any dispute will be handled by a court or other competent authority with appropriate jurisdiction, subject to applicable legal requirements and consumer rights.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our products, business practices, website features, or legal obligations.

Revisions will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes take effect constitutes acceptance of the revised terms to the extent permitted by law.

18. Contact Information

If you have questions about these Terms of Service, please contact us:

Store Name: Petalbloomy

Email: sales@petalbloomy.us

Phone: +1 (586) 802-9778

Service Hours: Monday – Friday, 9:00 AM – 6:00 PM (ET)

Address: 50128 Vinecrest Ln, Chesterfield, MI 48047, United States

Thank you for choosing Petalbloomy. We appreciate your business and look forward to helping you create a comfortable and welcoming home.